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An emergency phone on the Welsh coast at Trefor featuring 999. (Note the keypad missing digits 4 - 0, with no instruction on how to dial 999 from this phone.) 999 is the official emergency number for the United Kingdom, but calls are also accepted on the European Union emergency number, 112.
NHS ambulance services are classed as an emergency service, the public normally access emergency medical services through one of the valid emergency telephone numbers (either 999 or 112). Additionally, some ambulance services are considering trialing a 999 video calling service, in order to be able to visually assess patients whilst crews are ...
Private ambulance services are common in the UK, with over 200 providers, and their use under contract to the NHS to answer 999 calls has been growing year on year, [37] with every NHS ambulance trust using private providers in each year from 2011 to 2014, and contracted providers answering three-quarters of a million 999 calls in that three ...
It also said the health service will recruit more call handlers across the country so there are at least 4,800 staff working in NHS 111 and 2,500 in 999 call rooms.
NHS trusts have declared critical incidents due to ‘exceptionally high ... It means the service can call on partners for help with staffing. ... and 999 and emergency departments should still be ...
The London Ambulance Service NHS Trust (LAS) is an NHS trust responsible for operating ambulances and answering and responding to urgent and emergency medical situations within the London region of England. The service responds to 999 phone calls across the region, and 111 phone calls from certain parts, providing triage and advice to enable an ...
The review said paramedics should treat more patients at the scene to reduce pressures on A&E and hospital beds.
Ambulance responses in the UK are as follows. Some ambulance services allow driver discretion for Category 3/4 calls; this may be dependent on the type of call or how long it has been waiting for a response for. 999 calls to the ambulance service are triaged using either the NHS Pathways system or the Medical Priority Dispatch System.