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  2. Return fraud is costing retailers billions. A new AI program ...

    www.aol.com/news/return-fraud-costing-retailers...

    The technology combats return fraud — a growing practice of exploiting return and refund processes for financial gain. Often, it involves returning different items for a refund.

  3. Return fraud - Wikipedia

    en.wikipedia.org/wiki/Return_fraud

    Return fraud is the act of defrauding a retail store by means of the return process.There are various ways in which this crime is committed. For example, the offender may return stolen merchandise to secure cash, steal receipts or receipt tape to enable a falsified return, or use somebody else's receipt to try to return an item picked up from a store shelf.

  4. Product return - Wikipedia

    en.wikipedia.org/wiki/Product_return

    In the United States, various abuses using the return process allegedly cost retailers more than $9 billion annually. [9] One common practice is the use of the system in order to "borrow" the merchandise at no charge. The customer who engages in this practice purchases the item for temporary use, then returns it when finished.

  5. Why some retailers are still leaning into returnless refunds

    www.aol.com/finance/why-retailers-still-leaning...

    The expense associated with processing returns is “about a $30 project just on average," Jan Kniffen, CEO of retail consultancy J Rogers Kniffen Worldwide, told Yahoo Finance in a phone ...

  6. Fashion giant Shein has been slapped with yet another lawsuit ...

    www.aol.com/finance/fashion-giant-shein-slapped...

    “Many times [in] class actions, the actual people who are harmed get, like, a coupon for $5 to the Outback Steakhouse or something; you don't really get meaningful relief,” Lewis said.

  7. Happy Returns (company) - Wikipedia

    en.wikipedia.org/wiki/Happy_Returns_(company)

    Happy Returns LLC is an American software and reverse logistics company that works with online merchants to handle product returns. Purchased items can be returned in person without boxes or labels at third-party locations known as "Return Bars" including The UPS Store, Staples Inc., and Ulta Beauty stores, [1] with specific locations searchable on Happy Returns’ website.

  8. In May, Shein announced plans for its customers to be able to return orders at over 300 Forever 21 locations through its partnership with Happy Returns. Not only did the relationship help give ...

  9. Return merchandise authorization - Wikipedia

    en.wikipedia.org/wiki/Return_merchandise...

    A return is costly for the vendor and inconvenient for the customer; any return that can be prevented benefits both parties. Returned merchandise requires management by the manufacturer after the return. The product has a second life cycle after the return. An important aspect of RMA management is learning from RMA trends to prevent further ...