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The Airlines Reporting Corporation (ARC) printed many of the standard ticket forms used by airlines and travel agents, and paper tickets were sometimes known as "ARC coupons" as a result. [4] The tickets could be written by hand, or typed or printed. The individual sheets comprising the ticket, one per flight segment, could then be stapled ...
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Southwest Airlines was founded in 1966 by Herbert Kelleher and Rollin King, and incorporated as Air Southwest Co. in 1967.Three other airlines (Braniff, Trans-Texas Airways, and Continental Airlines) took legal action to try to prevent the company from its planned strategy of undercutting their prices by flying only within Texas and thus being exempt from regulation by the federal Civil ...
In June and October 2021 Southwest suffered mass cancellation events. [15] Southwest canceled more than 2,000 flights during the October 2021 event, blaming a combination of weather, insufficient staff, and air traffic control. The disruption to Southwest's system was worse than with other airlines at the time.
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Southwest's closest rivals dropped change fees too during the pandemic. Syth is less convinced that Southwest needs a first-class cabin, but she thinks adding extra-legroom seats could be attractive.
An average of 80 percent of Southwest passengers are local passengers—only 20 percent are connecting passengers, a lower percentage than on most major airlines, where many passengers connect in hub cities. However, at Southwest's focus cities, the percentage of connecting passengers can reach 30 percent. [4]
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