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2. Extended warranty - Wikipedia

   en.wikipedia.org/wiki/Extended_warranty

   An extended warranty, sometimes called a service agreement, a service contract, or a maintenance agreement, is a prolonged warranty offered to consumers in addition to the standard warranty on new items. The extended warranty may be offered by the warranty administrator, the retailer or the manufacturer.

3. Maintenance - Wikipedia

   en.wikipedia.org/wiki/Maintenance

   Planned preventive maintenance (PPM), more commonly referred to as simply planned maintenance (PM) or scheduled maintenance, is any variety of scheduled maintenance to an object or item of equipment. Specifically, planned maintenance is a scheduled service visit carried out by a competent and suitable agent, to ensure that an item of equipment ...

4. Service-level agreement - Wikipedia

   en.wikipedia.org/wiki/Service-level_agreement

   Service-based SLA: An agreement for all customers using the services being delivered by the service provider. For example: A mobile service provider offers a routine service to all the customers and offers certain maintenance as a part of an offer with the universal charging. An email system for the entire organization.

5. Standardized service contract - Wikipedia

   en.wikipedia.org/wiki/Standardized_service_contract

   The standardized service contract is a software design principle [1] applied within the service-orientation design paradigm to guarantee that service contracts [2] within a service inventory [3] (enterprise or domain) adhere to the same set of design standards. [4] This facilitates standardized service contracts across the service inventory. [5]

6. Service contract - Wikipedia

   en.wikipedia.org/wiki/Service_contract

   Service contract may refer to: employment contract; extended warranty; Metropolitan Bus Service Contract; Programmatic service contract in service-oriented architecture.

7. Performance-based contracting - Wikipedia

   en.wikipedia.org/wiki/Performance-based_contracting

   Performance-based contracting (PBC) is about buying performance, not transactional goods and services, through an integrated acquisition and logistics process delivering improved capability to a range of products and services. PBC is a support strategy that places primary emphasis on optimising system support to meet the needs of the user.