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The option to enable biometrics as a sign-in method may not yet be available for you. If you see the option to enable it when you sign in, follow the prompts to complete the process. Don't see a biometrics option? If you aren't prompted to set up biometrics, please contact your device's manufacturer.
If you're caught in a loop where the sign-in screen keeps reappearing after you click "Sign in," you'll need to reset the "sign-in" cookie. After entering your username on the sign-in page, click Not you? Enter your username and password. Click Sign in. If that doesn't fix the problem, try these steps and attempt to sign in after each one:
Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
If the wrong PIN is entered more than three times, the SIM card will become locked. It can be unlocked by entering the PUK code provided by the mobile service provider, [1] which may be available on the SIM card's packaging, the contract, or provided by customer service after identity verification. After the PUK code is entered, the PIN must be ...
This vulnerability is not strictly due to self-service password reset—it often exists in the help desk prior to deployment of automation. Self-service password reset technology is often used to reduce this type of vulnerability, by introducing stronger caller authentication factors than the human-operated help desk had been using prior to ...
If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords. Account Management · Apr 17, 2024
This is an accepted version of this page This is the latest accepted revision, reviewed on 2 December 2024. Restoring the software of an electronic device to its original state For the Tilian Pearson album, see Factory Reset (album). A factory reset, also known as hard reset or master reset, is a software restore of an electronic device to its original system state by erasing all data ...