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Software assurance initiatives are programs and activities designed to ensure the quality, reliability, and security of software systems. These initiatives are important because software is used in a wide range of applications, from business operations to critical infrastructure, and defects or vulnerabilities in software can have serious consequences.
Software quality assurance (SQA) is a means and practice of monitoring all software engineering processes, methods, and work products to ensure compliance against defined standards. [1] It may include ensuring conformance to standards or models, such as ISO/IEC 9126 (now superseded by ISO 25010), SPICE or CMMI .
A major component of a bug tracking system is a database that records facts about known bugs. Facts may include the time a bug was reported, its severity, the erroneous program behavior, and details on how to reproduce the bug; as well as the identity of the person who reported it and any programmers who may be working on fixing it.
One agile practice, test-driven software development (TDD), is a way of unit testing such that unit-level testing is performed while writing the product code. [69] Test code is updated as new features are added and failure conditions are discovered (bugs fixed).
In bug trackers, issues are generally quality or feature related with respect to a codebase (which is inherently a project management setting) whereas in generalized issue tracking systems, the tickets are often service-related or relationship-based, with closer ties to customer relationship management (CRM) concerns.
Defensive programming practices are often used where high availability, safety, or security is needed. Defensive programming is an approach to improve software and source code, in terms of: General quality – reducing the number of software bugs and problems.
Tools are often used to track bugs and other issues with software. Typically, different tools are used by the software development team to track their workload than by customer service to track user feedback. [17] A tracked item is often called bug, defect, ticket, issue, feature, or for agile software development, story or epic.
In engineering, debugging is the process of finding the root cause, workarounds and possible fixes for bugs.. For software, debugging tactics can involve interactive debugging, control flow analysis, log file analysis, monitoring at the application or system level, memory dumps, and profiling.