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If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.
We'll send you a text or call you with a new code that needs to be entered at sign-in. The phone number we contact you with may be different each time. Enable 2-step for phone. 1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on. 3. Select Phone number for your 2-step verification method. 4.
Use a phone number you trust, such as the number on a past statement or a verified number from your phone's address book. Beware of unsolicited messages claiming something’s wrong with your account.
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
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If 2FA is already enabled on your account, disable it. Register all of your devices with the directions at "Enabling 2FA on smartphones and tablet computers" and/or "Enabling 2FA on desktop and laptop computers", but don't enter the 6-digit verification code into the Two-factor authentication page until all of your devices are registered.
Xfinity, a division of Comcast, is a leading provider of internet, TV, phone and home security services across more than 40 states. While Xfinity’s standard plans start at $35 per month, its ...
Optimum Online, a DOCSIS Internet service that offers speeds up to 940 Mbit/s. As of April 2020, a Fiber-to-the home service has been available to more than half of its service footprint. [9] Subscribers also get access to Optimum Wi-Fi hotspots that are located within the Altice's service area.