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2. FreeSWITCH - Wikipedia

   en.wikipedia.org/wiki/FreeSWITCH

   FreeSWITCH is a free and open-source telephony software for real-time communication protocols using audio, video, text and other forms of media. The software has applications in WebRTC, voice over Internet Protocol (VoIP), video transcoding, Multipoint Control Unit (MCU) functionality and supports Session Initiation Protocol (SIP) features.

3. Element (software) - Wikipedia

   en.wikipedia.org/wiki/Element_(software)

   Element (formerly Riot and Vector [11]) is a free and open-source software instant messaging client implementing the Matrix protocol. [12]Element supports end-to-end encryption, [13] private and public groups, sharing of files between users, voice and video calls, and other collaborative features with help of bots and widgets.

4. Genesys (company) - Wikipedia

   en.wikipedia.org/wiki/Genesys_(company)

   Genesys Multicloud CX, formerly Genesys Engage and PureEngage, Genesys' multicloud call center software available on all three major public cloud platforms – AWS, Azure and Google Cloud, deployed either in a public or private cloud setting. [27] [28] Genesys Cloud CX, formerly PureCloud, microservices-based software built on Amazon Web ...

5. Twilio - Wikipedia

   en.wikipedia.org/wiki/Twilio

   Twilio was founded in 2008 by Jeff Lawson, Evan Cooke, and John Wolthuis [4] and was based initially in Seattle, Washington, and San Francisco, California. [5]On November 20, 2008, the company launched Twilio Voice, an API to make and receive phone calls completely hosted in the cloud. [6]

6. (24)7.ai - Wikipedia

   en.wikipedia.org/wiki/(24)7.ai

   At the same time, [24]7.ai acquired the call center automation developer Voxify, which had been based in Alameda, California, and was funded by investors such as Intel. [ 6 ] [ 7 ] In 2012, the company rebranded its business, adopting a new logo dropping the word "Customer" and putting square brackets around the "24". [ 8 ]

7. Conversations (software) - Wikipedia

   en.wikipedia.org/wiki/Conversations_(software)

   The Free Software Foundation includes Conversations in their software directory. [ 25 ] In an analysis of Conversations and Xabber apps, researchers found that "forensic artefacts" [ sic ] could be found on an Android device including local user, contacts and body of messages sent or received using the app, as plaintext in the main database ...