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When you purchase a service or a product on AOL using your account and you didn't receive your confirmation email, make sure you check spam folder. The confirmation emails only go to the username that made the initial purchase.
Check your Spam folder in your email account. You should find an email from AOL Premium Subscription Products or one of our partners confirming your order, which is the Order Confirmation email you need to begin using your AOL Premium Subscription service or product.
If you bought something on AOL Premium Subscription Products with Outlook and didn't get the Order Confirmation, check Spam and add AOLPremiumSubscriptionProducts@dc2.aol.com or Techguru@dc2.aol.com to your Contacts list. Confirmation emails are sent only to the username that initiated the purchase. Check your Spam folder
If you've purchased an AOL Premium Subscription Products with Gmail and didn't get the Order Confirmation, check Spam and add AOLPremiumSubscriptionProducts@dc2.aol.com or Techguru@dc2.aol.com to your Contacts list. Confirmation emails are sent only to the username that initiated the purchase. Check your Spam Folder
If you haven't received an order confirmation email, follow the instructions to activate a premium subscription product or service or get additional info about downloading products. Sign in to My Account. Click My Services | select My Subscriptions. Select the product that you would like to download.
Don’t have an AOL subscription yet? Sign up today and come back to manage all of your subscriptions in a single location. Check out all of the available AOL products and services below.
If you aren't already on your Subscriptions page, click My Services | My Subscriptions. Click Manage next to the plan you'd like to cancel. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free ...
3. Click Manage next to your subscription. 4. Click Change Plan. 5. Review the confirmation page. It will offer you the option of changing to a lower-priced plan rather than canceling your account. If you'd like to proceed with changing your account to a free AOL account, scroll to the bottom of the page and click Cancel My Billing. 6.