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Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address
If you see a message to check your WhatsApp account, it means AOL can't send a WhatsApp message to the phone number you provided. Here are some things to try. Enter your phone number again. Typos happen. Try entering your phone number again, and verify it's the correct number and matches the phone number you use for WhatsApp.
If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.
Use a phone number you trust, such as the number on a past statement or a verified number from your phone's address book. Beware of unsolicited messages claiming something’s wrong with your account.
If you have a WhatsApp account associated with the phone number you've added to your AOL account, you may see it as an option to receive an account verification code. Find out how to use WhatsApp to verify a new AOL account, how to reinstall WhatsApp if you have uninstalled it, and where to go for WhatsApp technical support. Mail · Dec 13, 2024
However, linked devices (using WhatsApp Web, WhatsApp Desktop or Facebook Portal) will become disconnected if people don't use their phone for over 14 days. [202] The multi-device beta can only show messages for the last 3 months on the web version, which was not the case without the beta because the web version was syncing with the phone. [203]
We'll send you a text or call you with a new code that needs to be entered at sign-in. The phone number we contact you with may be different each time. Enable 2-step for phone. 1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on. 3. Select Phone number for your 2-step verification method. 4.
Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated. 5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account.