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Cancel your flight and request a refund of the un-flown portion of your ticket to your original form of payment. Options Delta is offering customers affected by flight cancellations
Another key point: "Delta is permitting customers with Delta travel booked from July 19-28 who no longer wish to travel to cancel and request a refund of the unflown portion of their trip ...
Delta declined to comment on the lawsuit, but has said passengers whose travel was disrupted can request and receive refunds, and seek compensation for incidental costs.
In August 2024, passengers left stranded and refused refunds by Delta filed suit seeking class action status. [39] The lawsuit alleged that "Delta’s failure to recover from the CrowdStrike outage left passengers stranded in airports across the country and the world and, in many cases, thousands of miles from home" with "disastrous" impact. [39]
On 26 July, The Washington Post reported that the department was investigating allegedly misleading communications from Delta that offered only credit towards future Delta flights as compensation for cancelled flights and failed to clearly notify passengers of their legal right to a cash refund. [129] On 31 July, Delta CEO Ed Bastian said the ...
The Air Passengers Rights Regulation 2004 [1] [2] (Regulation (EC) No 261/2004) is a regulation in EU law establishing common rules on compensation and assistance to passengers in the event of denied boarding, flight cancellations, or long delays of flights.
“I have made clear to Delta that we expect the airline to provide prompt refunds to consumers who choose not to be rebooked, and free rebooking and timely reimbursements for food and overnight ...
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