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Remote controlling feature. Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [1][2][3] It is based on the Remote Desktop Protocol (RDP). It is complemented by Get Help, a feature introduced in Windows ...
Remote Desktop Services (RDS), known as Terminal Services in Windows Server 2008 and earlier, [1] is one of the components of Microsoft Windows that allow a user to initiate and control an interactive session [2] on a remote computer or virtual machine over a network connection. RDS was first released in 1998 as Terminal Server in Windows NT 4. ...
Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it. It also offers the user links to online help articles for business and IT ...
Finally, Microsoft is rolling out a new Quick Assist app that’s meant to give the family IT person the ability to take remote control of their parents’ or grandparents’ Windows 11 PCs to ...
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Built-in encryption: the software has at least one method of encrypting the data between the local and remote computers, and the encryption mechanism is built into the remote control software. File transfer: the software allows the user to transfer files between the local and remote computers, from within the client software's user interface.
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e. Microsoft Corporation is an American multinational corporation and technology company headquartered in Redmond, Washington. [2] Its best-known software products are the Windows line of operating systems, the Microsoft 365 suite of productivity applications, the Azure cloud computing platform, and the Edge web browser.