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Google can also send you a link with security questions to confirm your identity if you are unable to access any of these recovery methods. Manage your Gmail. Best password saving services
From here, choose, "My account has been compromised" and you will be directed to the Gmail account recovery form. Show comments. Advertisement. Advertisement. Holiday Shopping Guides.
Two-factor authentication is a 'strong authentication' method, as it adds another layer of security to the password reset process. In most cases this consists of Preference Based Authentication plus a second form of physical authentication (using something the user possesses, i.e. Smartcards, USB tokens, etc.).
Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.