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"I know it's been a minute, but I hope you're well." Dreizen likes using this phrase at the start of a conversation. "This acknowledges the time gap without taking or placing blame—and sometimes ...
In fact, avoiding an apology and inserting another statement isn’t helpful. Here are a few go-to phrases you might hear from someone struggling to admit wrongdoing. “I’ll say sorry when you ...
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For instance, saying "I'm sorry you feel that way" to someone who has been offended by a statement is a non-apology apology. It does not admit there was anything wrong with the remarks made, and may imply the person took offense for hypersensitive or irrational reasons.
At its best, an apology is an expression of sincere personal remorse for one's own actions, rather than a form of inflammatory rhetoric or empty emotional coercion. A non-apology apology, on the other hand, is seen as a way of qualifying, or even avoiding, a "real" apology, and may even be used as the opportunity for yet another veiled insult.
Credit - Illustration by TIME. I t’s hard to summon any words when someone dies—let alone the right ones. That’s why so many of us let the sympathy cards do the talking. “As a society, we ...
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