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Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting. Properly managed conflict can improve group outcomes.
The instrument is often used by students in conflict management classes or workshops. [ 6 ] [ 7 ] It has also been used in psychological studies—for example, to compare the conflict attitudes of college athletes and non-athletes.
In 2001 Glenn Hallam, Ph.D., Paul Seymour Ph.D. and Gina Hallam, M.A. published the Conflict Lens, an on-line instrument based on the premise that conflict management is a skill that can be learned if people know which behaviors lead to constructive outcomes and which behaviors lead to destructive outcomes.
Conflict management is the process of handling disputes and disagreements between two or more parties. Managing conflict is said to decrease the amount of tension; if a conflict is poorly managed, it can create more issues than the original conflict.
Part of the objective of face-negotiation theory, according to Ting-Toomey, is in fact to translate the theory into a viable framework for mindful intercultural conflict training. [19] Ting-Toomey suggests that this theory can be most useful when it comes to application of the theory to intercultural training across cultures.
Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...
Conflict theories are perspectives in political philosophy and sociology which argue that individuals and groups (social classes) within society interact on the basis of conflict rather than agreement, while also emphasizing social psychology, historical materialism, power dynamics, and their roles in creating power structures, social movements, and social arrangements within a society.
Jean Watson, PhD, RN, AHN-BC, FAAN, LL (AAN) is an American nurse theorist and nursing professor who is best known for her theory of human caring. She is the author of numerous texts, including Nursing: The Philosophy and Science of Caring. Watson's research on caring has been incorporated into education and patient care at hundreds of nursing ...