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NHS Direct was the health advice and information service provided by the National Health Service (NHS), established in March 1998. The nurse-led telephone information service provided residents and visitors in England with healthcare advice 24 hours a day, every day of the year through telephone contact on the national non-geographic 0845 46 47 number. [1]
111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and Wales. The 111 phone service has replaced the various non-geographic 0845 rate numbers and is part of each country's National Health Service: in England the service is known as NHS 111; [1] in Scotland, NHS 24; [2] and in Wales, NHS 111 Wales.
The telephone number for NHS Direct Wales was 0845 46 47. All Welsh health boards have now migrated to the NHS 111 service. [4]NHS Direct Wales also has integrated services with many of the A&E departments in Wales where symptomatic callers phoning their A&E department will be transferred to NHS Direct for clinical triage.
Carson's proposal for “A new model of integrated out-of-hours provision ... accessed by patients via a single telephone call, routed in the first place through NHS Direct and passed, where necessary, to the appropriate provider of out-of-hours services in that locality.” eventually developed into NHS 111 and influenced the formulation of ...
NHS 24 also acts as the first point of contact for primary care advice in the out-of-hours period. The 2004 Scottish GP contract contained a right for GPs to opt-out of out-of-hours working. [17] By 2006, 80% of Scottish GP practices had exercised this right. From Autumn 2004 patients calling NHS 24 began to experience delays. [18]
Unison, the Royal College of Nursing and Unite have written to Health Secretary Wes Streeting urging him to ‘ditch’ the pay review body process.
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The short number 0845 1888 was set aside in March 1998 for trials of the new NHS direct service with ... The initial digit of each phone number is based on the ...