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Businesses can rely on contact center telephony services to respond to their customers’ queries over phone, email, chat, fax, etc. Integrating it with their customer relationship management tools, entire contact details of customers and their interaction sessions with different customer service representatives can be found at one place.
Thus, a full national number is 10 digits in area code 3 and 9 digits elsewhere, including the STD prefix 0. When writing a telephone number with the area code, the area code and subscriber number is separated with a hyphen. Examples: A number 2xxx xxxx in Kuala Lumpur: 03-2xxx xxxx; A number 2xx xxxx in George Town, Penang: 04-2xx xxxx
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Maxis Berhad (doing business as Maxis) is a communications service provider in Malaysia.It is one of the oldest and largest telecommunications companies in the country. . Headquartered in Kuala Lumpur, Malaysia, it provides a variety of communication products, applications and value added services for consumers, large enterprises as well as small & medium business
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A helpline, or switchboard, is a telephone service which offers help to those who call. Many helpline services now offer more than telephone support - offering access to information, advice or customer service via telephone, email, web or SMS. [1] [2] The word hotline is also sometimes used to refer to a helpline. A helpline can provide ...
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