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A local information system (LIS) is a form of information system built with business intelligence tools, designed primarily to support geographic reporting.They overlap with some capabilities of geographic information systems (GIS), although their primary function is the reporting of statistical data rather than the analysis of geospatial data.
Business.gov was launched in 1997 as the U.S. Business Advisor by the National Technical Information Service of the United States Department of Commerce.The U.S. Business Advisor aimed to improve interaction between businesses and government agencies by providing a single resource for finding tools, how-to guides, frequently asked questions, current items of interest, and information on doing ...
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
USA.gov's search engine supports transparency of government information by providing access to government web pages from U.S. federal, state, local, tribal, and territorial governments. The portal features navigation aids and agency-produced databases such as frequently asked questions, [ 5 ] government forms, [ 9 ] recalls, [ 10 ] and ...
Since March 2003 New York City has operated a single 24-hour phone number for government information and non-emergency services. The number, 3-1-1, is toll-free from any phone in the city. The services provided by NYC311 have gradually expanded since its start, including information on hundreds of City services, agencies, and events.
According to Andrew Chadwick and Christopher May, in their article Interaction between States and Citizens in the Age of the Internet: “e-Government” in the United States, Britain, and the European Union, there are three major models of interaction associated with e-government, the managerial, the consultative and the participatory.
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Local service delivery is the delivery of public services at the local level and is a distinct domain of public policy.Local governments can be more reflective of local needs and interests and a prime driver of innovation in government practices; at the same time, local service delivery deals with some challenges, such as expertise concerns, steering problems, and the presence of economies of ...
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