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This information is intended to help maintenance workers do their jobs more effectively (for example, determining which machines require maintenance and which storerooms contain the spare parts they need) and to help management make informed decisions (for example, calculating the cost of machine breakdown repair versus preventive maintenance ...
When major maintenance such as patching is performed, a backup is recommended as the first step in case the update fails and reversion is required. Disk cleanup may be performed as regular maintenance to remove these. Files may become fragmented and so slow the performance of the computer.
The objectives of ITGCs are to ensure the proper development and implementation of applications, as well as the integrity of programs, data files, and computer operations. The most common ITGCs: Logical access controls over infrastructure, applications, and data. System development life cycle controls. Program change management controls.
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In the early 1970s, companies began to separate out software maintenance with its own team of engineers to free up software development teams from support tasks. [1] In 1972, R. G. Canning published "The Maintenance 'Iceberg '", in which he contended that software maintenance was an extension of software development with an additional input: the existing system. [1]
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