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The NHS e-Referral Service (ERS) is an electronic referral system developed for the Health and Social Care Information Centre by IT consultancy BJSS. It is used by NHS England and it replaced the Choose and Book service on 15 June 2015. [ 1 ]
The Patient Advice and Liaison Service (PALS), also known as the Patient Advice and Support Service (PASS) in Scotland, is a National Health Service body created to provide advice and support to NHS patients and their relatives and carers. The scheme was announced in the NHS Plan 2000. Pilot schemes were set up in 2001, with full nationwide ...
Patient choice is a concept introduced into the NHS in England. Most patients are supposed to be able to choose the clinician whom they want to provide them with healthcare and that money to pay for the service should follow their choice. Before the advent of the internal market, in principle, a GP could refer a patient to any specialist in the UK.
The NHS Plan 2000 originally conceived of opening eight treatment centres by 2005, but by August 2005 at least 25 had been opened, with more being planned. 46 NHS treatment centres opened between 2003 and 2009, treating approximately 300,000 patients a year with high rate of patient satisfaction (>94%).
People can also self-refer for support in many areas. [4] Doctors can refer some of their patients to a social prescribing specialist or link worker who can then suggest local social groups which they can participate in to improve their health and wellbeing. [6] These may include social enterprises, community businesses and local volunteer groups.
A survey by the Health Service Journal in August 2014 found that clinical commissioning groups enthusiasm for using 'any qualified provider' to increase competition and extend patient choice had declined. Of 183 groups surveys, 77 did not open any new AQP services in 2013/4, and 109 had no plans to introduce any.
Stockport NHS Foundation Trust is an NHS foundation trust, which runs Stepping Hill Hospital as well as other community and specialist services in Stockport.. Stockport NHS Foundation Trust provides hospital services for children and adults across Stockport and the High Peak area of Derbyshire, as well as community health services for Stockport, Tameside and Glossop.
North East London NHS Foundation Trust (NELFT) is an NHS foundation trust which provides mental and community health services. It runs Foxglove Ward, Goodmayes Hospital and Sunflowers Court in Ilford, Phoenix House in Basildon, Heronwood & Galleon Inpatient Facility in Wanstead, Grays Court Community Hospital in Dagenham, and Hawkwell Court in Chingford.