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  2. Nonconformity (quality) - Wikipedia

    en.wikipedia.org/wiki/Nonconformity_(quality)

    In quality management, a nonconformity (sometimes referred to as a non conformance or nonconformance or defect) is a deviation from a specification, a standard, or an expectation. Nonconformities or nonconformance can be classified in seriousness multiple ways, though a typical classification scheme may have three to four levels, including ...

  3. Corrective and preventive action - Wikipedia

    en.wikipedia.org/wiki/Corrective_and_preventive...

    Non-conformance may be a market complaint or customer complaint or failure of machinery or a quality management system, or misinterpretation of written instructions to carry out work. The corrective and preventive action is designed by a team that includes quality assurance personnel and personnel involved in the actual observation point of non ...

  4. Zero Defects - Wikipedia

    en.wikipedia.org/wiki/Zero_Defects

    Zero Defects is a management tool aimed at the reduction of defects through prevention. It is directed at motivating people to prevent mistakes by developing a constant, conscious desire to do their job right the first time."

  5. Statistical process control - Wikipedia

    en.wikipedia.org/wiki/Statistical_process_control

    Simple example of a process control chart, tracking the etch (removal) rate of Silicon in an ICP Plasma Etcher at a microelectronics waferfab. [1] Time-series data shows the mean value and ±5% bars. A more sophisticated SPC chart may include "control limit" & "spec limit" % lines to indicate whether/what action should be taken.

  6. Check sheet - Wikipedia

    en.wikipedia.org/wiki/Check_sheet

    A check sheet is a form (document) used to collect data in real time at the location where the data is generated. The data it captures can be quantitative or qualitative.When the information is quantitative, the check sheet is sometimes called a tally sheet.

  7. Software quality management - Wikipedia

    en.wikipedia.org/wiki/Software_quality_management

    Software quality assurance sets up an organized and logical set of organizational processes and deciding on that software development standards — based on industry best practices — that should be paired with those organizational processes, software developers stand a better chance of producing higher quality software.

  8. Quality, cost, delivery - Wikipedia

    en.wikipedia.org/wiki/Quality,_cost,_delivery

    Conformance refers to the degree to which a certain product meets the customer's expectations. Special features or extras are additional features of a product or service. An example of extras could be free meals on an airplane or Internet access for a TV. Aesthetics refer to a product's looks, sound, feel, smell, or taste.

  9. Office Open XML - Wikipedia

    en.wikipedia.org/wiki/Office_Open_XML

    Conformance conditions and interoperability guidelines; Constraints within the Open Packaging Conventions that apply to each document type; Part 2. Open Packaging Conventions. The Open Packaging Conventions (OPC), for the package model and physical package, is defined and used by various document types in various applications from multiple vendors.