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  2. Friendly fraud - Wikipedia

    en.wikipedia.org/wiki/Friendly_fraud

    Regardless of the outcome of the chargeback, merchants generally pay a chargeback fee which typically ranges anywhere from $20 to $100. [9] A 2016 study by LexisNexis stated that chargeback fraud costs merchants $2.40 for every $1 lost. This is because of product-loss, banking fines, penalties and administrative costs. [10]

  3. False accusation - Wikipedia

    en.wikipedia.org/wiki/False_accusation

    A false accusation is a claim or allegation of wrongdoing that is untrue and/or otherwise unsupported by facts. [1] False accusations are also known as groundless accusations , unfounded accusations , false allegations , false claims or unsubstantiated allegations .

  4. Manifest and latent functions and dysfunctions - Wikipedia

    en.wikipedia.org/wiki/Manifest_and_latent...

    Manifest functions are the consequences that people see, observe or even expect. It is explicitly stated and understood by the participants in the relevant action. The manifest function of a rain dance, according to Merton in his 1957 Social Theory and Social Structure, is to produce rain, and this outcome is intended and desired by people participating in the ritual.

  5. Unintended consequences - Wikipedia

    en.wikipedia.org/wiki/Unintended_consequences

    Influenced by 19th century positivism [5] and Charles Darwin's evolution, for both Friedrich Engels and Karl Marx, the idea of uncertainty and chance in social dynamics (and thus unintended consequences beyond results of perfectly defined laws) was only apparent, (if not rejected) since social actions were directed and produced by deliberate human intention.

  6. Affect control theory - Wikipedia

    en.wikipedia.org/wiki/Affect_control_theory

    Deflections are the distances in the EPA space between transient and fundamental affective meanings. For example, a mother complimented by a stranger feels that the unknown individual is much nicer than a stranger is supposed to be, and a bit too potent and active as well – thus there is a moderate distance between the impression created and the mother's sentiment about strangers.

  7. Breaching experiment - Wikipedia

    en.wikipedia.org/wiki/Breaching_experiment

    In the fields of sociology and social psychology, a breaching experiment is an experiment that seeks to examine people's reactions to violations of commonly accepted social rules or norms. Breaching experiments are most commonly associated with ethnomethodology, and in particular the work of Harold Garfinkel.

  8. Control theory (sociology) - Wikipedia

    en.wikipedia.org/wiki/Control_theory_(sociology)

    Control theory in sociology is the idea that two control systems—inner controls and outer controls—work against our tendencies to deviate. Control theory can either be classified as centralized or decentralized. Decentralized control is considered market control. Centralized control is considered bureaucratic control.

  9. Dishonoured cheque - Wikipedia

    en.wikipedia.org/wiki/Dishonoured_cheque

    In England and Wales, the use of the endorsement "refer to drawer" has become standard after a bank was successfully sued for libel after returning a cheque incorrectly endorsed "insufficient funds"; the court ruled that, as there were sufficient funds, the statement was demonstrably false and damaging to the reputation of the person issuing ...