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For more information on how to install an updated version of Adobe Flash Player on your computer, please see our help article A video won't play or display properly. A Red X appears while trying to play a video.
• Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove ...
1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Uninstall. 5. Tap OK. 6. Download and install the AOL app again.
Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
If Java scripting is disabled, many websites, including AOL Mail, won't work properly. Disable firewall or pop-up settings If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist.
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There are a variety of different features available to make using AOL.com easier. Having the ability to make AOL your homepage, access your web page internationally and having additional support methods make getting access to your services and products more convenient.