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  2. Macintosh startup - Wikipedia

    en.wikipedia.org/wiki/Macintosh_startup

    A small, rectangular icon depicting a gray computer emblazoned with a colourful apple logo, and a floppy-disk slot. On its small square screen is a smiley-face emoticon against a lilac background. The icon indicates that the machine has successfully begun booting, in contrast to a "Sad Mac" icon, which displays a "sad" emoticon.

  3. Balloon help - Wikipedia

    en.wikipedia.org/wiki/Balloon_help

    Balloon help as shown under Windows 8.1. Balloon help is a help system introduced by Apple Computer in their 1991 release of System 7.0.The name referred to the way the help text was displayed, in "speech balloons", like those containing words in a comic strip.

  4. Genius Bar - Wikipedia

    en.wikipedia.org/wiki/Genius_Bar

    The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.

  5. The ultimate guide to computer health: How to ensure ... - AOL

    www.aol.com/lifestyle/the-ultimate-guide-to...

    In this guide, we address the question “What is computer health” to help you better monitor your computer system, while in our blog we dig deeper into this topic. Signs that your computer ...

  6. Troubleshooting - Wikipedia

    en.wikipedia.org/wiki/Troubleshooting

    Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.

  7. Mac (computer) - Wikipedia

    en.wikipedia.org/wiki/Mac_(computer)

    Apple knew it had lost its chance to compete in the Windows-dominated enterprise market, so it prioritized design and ease of use to make the Mac more appealing to average consumers, and even teens. The "Apple New Product Process" was launched as a more collaborative product development process for the Mac, with concurrent engineering ...