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If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings
If AOL Desktop Gold is running slowly, try the solutions listed below. After trying a solution, please see if the problem with your Desktop Gold is fixed. If it's not, please continue to the next solution until the problem is fixed. Exit and restart Desktop Gold • If the issue still exists, proceed to the next step.
Burn-in on a monitor, when severe as in this "please wait" message, is visible even when the monitor is switched off. Screen burn-in, image burn-in, ghost image, or shadow image, is a permanent discoloration of areas on an electronic visual display such as a cathode-ray tube (CRT) in an older computer monitor or television set. It is caused by ...
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Image persistence, or image retention, is a phenomenon in LCD and plasma displays where unwanted visual information is shown which corresponds to a previous state of the display. It is the flat-panel equivalent of screen burn-in. Unlike screen burn-in, the effects are usually temporary and often not visible without close inspection.
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Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.