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Tech support fraud occurs when the fraudster claims to be associated with a computer software or security company, or even a cable or Internet company, offering technical support to the victim ...
Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.
Trend Micro receives its threat intelligence from TrendLabs, the company's research, development, and support center. TrendLabs has ten labs worldwide, and is headquartered in the Philippines and employs 1,200 security experts and engineers. [92] Trend Micro's Singapore-based lab provides malware forensics and analysis. [93]
According to NSS Lab comparative analysis of software products for this market in 2014, Trend Micro Internet Security was fastest in responding to new internet threats, [1] but as of June 2024 based on the chat support [2] there is no known mechanism as with Microsoft Defender Antivirus to submit false positives like "Incorrectly detected as ...
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
AOL Tech Live Support provides 24x7 access to AOL experts along with assistance for nearly any technical issue you might have, on nearly any device.