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The DOT data captures other complaints as well, such 2.8 million grievances about pieces of luggage being mishandled, lost, or damaged, and 11,527 checked wheelchairs or scooters suffering a ...
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The Department of Transportation last week reported that airline complaints for 2023 were the highest ever, except for the pandemic year of 2020. The agency received 96,853 grievances about air ...
The Department of Transportation sued Southwest Airlines, accusing it of selling flights with unrealistic schedules. Southwest operated chronically delayed flights on two routes in 2022, the DOT ...
According to the Airline Quality Rating 2007 report, airline hassles in the United States have increased since 2005. [1] The rate of complaints, on the other hand, have remained roughly the same, with 0.88 complaints per 100,000, half of which were due to problems with flights or baggage.
DOT fines on other airlines. The DOT is also fining $650,000 in civil penalties to budget carrier Frontier Airlines for delays. Of that fine, $325,000 will be paid to the US Treasury and the ...
Department of Transportation data shows travel delays, bag issues, were the key pain points for travelers in May. DOT complaint data shows passengers are still not happy with airline service Skip ...
The U.S. Department of Transportation Office of Inspector General (DOT OIG) is one of the Inspector General offices created by the Inspector General Act of 1978.The Inspector General for the Department of Transportation, like the Inspectors General of other federal departments and agencies, is charged with monitoring and auditing department programs to combat waste, fraud, and abuse.