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Whether you have a question about your plan or concern about your coverage, see ways to get in touch with Humana. Contact us by phone, chat, social media or mail.
Ask Humana. Have a question? Find tools, answers to frequently asked questions and contact information. Get help and customer support from Humana.
Call 877-877-1051, Monday – Friday, 8 a.m. – 9 p.m., Eastern time. Medicaid plans. Contact our customer care team by phone or chat. Get member support and access resources, including tools, forms and assistance with using your plan. Sign in to find your Humana member information.
The Humana pharmacy is called CenterWell and may be reached at 800-379-0092 for help with maintenance medicines. For questions about specialty and complex medicines, call 800-486-2668. For questions about over-the-counter benefits and to place orders, call 855-211-8370.
It’s available 24 hours a day at no cost to you as part of your Humana plan! A registered nurse will help you determine if you can manage your care at home or need the attention of a medical professional. Nurses are available 24 hours a day, 7 days a week, call 1-855-235-8530 (TTY: 711).
Contact Support. Need Answers Fast? Find what you need here. How To Access ID Card Mar 7, 2022. How do I contact Humana for an issue with my online account? Oct 12, 2020. How do you pay a bill using your spending account? Oct 16, 2020. What happens if I see an out of network provider? Oct 21, 2020. Humana Vision Care Plan Oct 12, 2020.
Access customer support and contact options for MyHumana, including tools to manage your health with ease.
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For medical services and Humana behavioral health service prior authorization requests and notifications, call: Phone: 800-523-0023. Hours of operation: Open 24 hours a day.
If you have questions about symptoms you’re experiencing, the HumanaFirst 24-hour Nurse Advice Line is available – for free – to most Humana members. Nurses on the other end of the line can answer your questions, assess your symptoms, make referrals to emergency room or urgent care facilities, or help you find a PCP in your area.