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Certified Hotel Administrator (CHA) is the highest certification from the American Hotel & Lodging Educational Institute. To be eligible, individuals must fall into one of the following categories: General Manager , owner/operator in a lodging hospitality company, or corporate executive at a lodging hospitality company responsible for the ...
A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. [1] Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales ...
That year, the program was also divided into three major areas of concentration: hotel management, restaurant management, and institutional management. In 1951, Kellogg Center for Continuing Education was opened. The first general manager was Weldon Garrison, a 1946 graduate of The School of Hospitality Business. The school's offices were moved ...
Each year more than 200 SHA students work alongside professionals in a range of hotel and restaurant operations. In 2011, 2012, and 2013, the Statler Hotel was awarded a 4-diamond rating by AAA. [12] In January, 2020, hotel executive Arthur Keith was named its new general manager. [13]
Degrees in hospitality management may also be referred to as hotel management, hotel and tourism management, or hotel administration. Degrees conferred in this academic field include BA , Bachelor of Business Administration , BS , BASc , B.Voc , MS , MBA , Bachelor of Hospitality Management [ citation needed ] , Master of Management , PhD and ...
A general manager (GM) is an executive who has overall responsibility for managing both the revenue and cost elements of a company's income statement, known as profit & loss (P&L) responsibility. A general manager usually oversees most or all of the firm's marketing and sales functions as well as the day-to-day operations of the business ...
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