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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address
If the username you are looking for isn't shown, the phone number or email address you provided isn't linked with the account. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care.
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Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
A JavaScript function can check to see if a phone number is a valid format, i.e., is numeric, starts with a valid set of numbers ("0" for local, or an international dialing prefix followed by a valid country code) and is not too short to be a phone number. At first a JavaScript function is used to clear out any spacer characters.
However, if you get a call from a phone number or area code you don’t know, it’s likely best to avoid picking up the call and research the following before you call back:
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.