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2. Identify legitimate AOL websites, requests, and communications

   help.aol.com/articles/identify-legitimate-aol...

   • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

3. Scam letters - Wikipedia

   en.wikipedia.org/wiki/Scam_letters

   Based on mostly the same principles as the Nigerian 419 advance-fee fraud scam, this scam letter informs recipients that their e-mail addresses have been drawn in online lotteries and that they have won large sums of money. Here the victims will also be required to pay substantial small amounts of money in order to have the winning money ...

4. Microsoft Dynamics 365 - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Dynamics_365

   Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

5. Use AOL Official Mail to confirm legitimate AOL emails

   help.aol.com/articles/what-is-official-aol-mail

   AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.

6. eCRM - Wikipedia

   en.wikipedia.org/wiki/ECRM

   System interface. CRM – Implements the use of ERP systems, emphasis is on the back-end. eCRM – Geared more toward front end, which interacts with the back-end through use of ERP systems, data warehouses, and data marts. System overhead (client computers) CRM – The client must download various applications to view the web-enabled applications.

7. How to spot debt collection scams: 8 signs to watch out for

   www.aol.com/finance/spot-debt-collection-scams-6...

   Receiving a call, email or letter from a company purporting to be a debt collector can spark alarm. Before disclosing any information, look for these eight signs of a fake debt collection scam. 1.