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SERVQUAL is a multidimensional research instrument designed to measure service quality by capturing respondents' expectations and perceptions along five dimensions of service quality. [2] The questionnaire consists of matched pairs of items - 22 expectation items and 22 perceptions items - organised into five dimensions which are believed to ...
According to Shanks and Arlitsch, [5] digital researcher services fall into three categories: Author/Researcher Identification—these services provide infrastructure that may be used in the other two categories, such as unique identifiers and name disambiguation.
According to artist Hakan Topal, in artistic research, "perhaps more so than other disciplines, intuition is utilized as a method to identify a wide range of new and unexpected productive modalities". [20] Most writers, whether of fiction or non-fiction books, also have to do research to support their creative work.
A questionnaire is a research instrument that consists of a set of questions (or other types of prompts) for the purpose of gathering information from respondents through survey or statistical study. A research questionnaire is typically a mix of close-ended questions and open-ended questions.
The data collection instrument used in content analysis is the codebook or coding scheme. In qualitative content analysis the codebook is constructed and improved during coding, while in quantitative content analysis the codebook needs to be developed and pretested for reliability and validity before coding. [4]
Research by Labovitz [23] and Traylor [24] provide evidence that, even with rather large distortions of perceived distances between scale points, Likert-type items perform closely to scales that are perceived as equal intervals. So these items and other equal-appearing scales in questionnaires are robust to violations of the equal distance ...
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Author: George E. P. Box and K. B. Wilson. Publication data: (1951) Journal of the Royal Statistical Society Series B 13 (1):1–45. Description: Introduced Box-Wilson central composite design for fitting a quadratic polynomial in several variables to experimental data, when an initial affine model had failed to yield a direction of ascent.