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If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page ...
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IBM offers a 30-day free trial for IBM Cloud Video which includes all the features of Silver/Gold/Platinum, phone and chat support with a live monitoring console and a single admin and user seat. Here is a comparison table of features including Silver, Gold and Platinum.
HCL Sametime became an IBM product in 1998 as the synthesis of technologies IBM acquired from two companies: an American company called Databeam provided the architecture to host T.120 dataconferencing (for web messaging) and H.323 Multi-Media Conferencing [ 4 ]
In November 2009, IBM then released WebSphere Portal Feature Pack Version 6.1.5, with new features that can be added to the version 6.1 platform, including new page builder and template capabilities, platform startup optimization, and expanded Enterprise Content Management (ECM) and Web analytics integration support.