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Within quality management systems (QMS) and information technology (IT) systems, change control is a process—either formal or informal [1] —used to ensure that changes to a product or system are introduced in a controlled and coordinated manner. It reduces the possibility that unnecessary changes will be introduced to a system without ...
The CLM Summit hosted by the company Configit for Automotive and Industrial Machinery in 2015 identified a general need to change the current disconnected way of defining product configuration logic and issued the so-called 2015 CLM Declaration [9] which is a non-scientific paper reflecting a common agreement of the summit participants on CLM.
These terms and definitions change from standard to standard, but are essentially the same. Configuration identification is the process of identifying the attributes that define every aspect of a configuration item. A configuration item is a product (hardware and/or software) that has an end-user purpose.
In configuration management, a baseline is an agreed description of the attributes of a product, at a point in time, which serves as a basis for defining change. [1] A change is a movement from this baseline state to a next state. The identification of significant changes from the baseline state is the central purpose of baseline identification.
The Change Management Foundation is shaped like a pyramid with project management managing technical aspects and people implementing change at the base and leadership setting the direction at the top. The Change Management Model consists of four stages: Determine Need for Change; Prepare & Plan for Change; Implement the Change; Sustain the Change
Table 1: Role descriptions for the change request management process Role Description Customer: The customer is the role that requests a change due to problems encountered or new functionality requirements; this can be a person or an organizational entity and can be in- or external to the company that is asked to implement the change.
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