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2. ServiceNow - Wikipedia

   en.wikipedia.org/wiki/ServiceNow

   ServiceNow, Inc. is an American software company based in Santa Clara, California, that supplies a cloud computing platform for the creation and management of automated business workflows. It is used predominantly for the automation of information technology process, for example, the reporting and resolution of issues impacting an organization ...

3. Salesforce - Wikipedia

   en.wikipedia.org/wiki/Salesforce

   Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California.It provides applications focused on sales, customer service, marketing automation, e-commerce, analytics, artificial intelligence, and application development.

4. Software as a service - Wikipedia

   en.wikipedia.org/wiki/Software_as_a_service

   Software as a service (SaaS / s æ s / [1]) is a cloud computing service model where the provider offers use of application software to a client and manages all needed physical and software resources. [2]

5. Service catalog - Wikipedia

   en.wikipedia.org/wiki/Service_Catalog

   A service catalog (or catalogue), is an organized and curated collection of business and information technology services within an enterprise.. Service catalogs are knowledge management tools which designate subject matter experts (SMEs) who answer questions and requests related to the listed service.

6. Middleware - Wikipedia

   en.wikipedia.org/wiki/Middleware

   Distributed computing system middleware can loosely be divided into two categories—those that provide human-time services (such as web request servicing) and those that perform in machine-time. This latter middleware is somewhat standardized through the Service Availability Forum [ 9 ] and is commonly used in complex, embedded systems within ...

7. Okta, Inc. - Wikipedia

   en.wikipedia.org/wiki/Okta,_Inc.

   Okta, Inc. (formerly SaaSure Inc.) is an American identity and access management company based in San Francisco. [2] It provides cloud software that helps companies manage and secure user authentication into applications, and for developers to build identity controls into applications, websites, web services, and devices. [3]