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The software is self-hosted providing users the ability to control the flow of data behind their own firewall and security implementations. ConnectWise Control uses 256-bit AES encryption to package and ship data, supports two factor authentication , has server level video auditing, and granular role-based security .
The company was founded in 1998 as "Toolbox," one of the first online communities enabling professionals to share knowledge about information technology. [4] About the inception of ITtoolbox, co-founder Dan Morrison was quoted saying the concept occurred to him while working for a large project management firm that boasted an internal knowledge-sharing database:
Toolbox.com was founded in 1998 as ITtoolbox, one of the first online communities enabling professionals to share knowledge about information technology. Co-founder Daniel Morrison justified the need for ITtoolbox, saying that the site "helps professionals do their job better by tapping each other for insight and help."
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Self-service tools [27] are offered to professionals as well as laymen. Among the basic examples of various categories are: Among the basic examples of various categories are: simple office equipment - even in a "paperless office" [ 28 ] individual office workers use scotch tape dispensers, [ 28 ] staplers [ 29 ] and staple-removers.
ServiceNow is a platform-as-a-service, that is designed to support IT service management and help desk functionality with automated workflows. Their fee model was based on a cost per user (seat) per month, with that cost ranging down from US$100. [5]
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