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  2. System Center Service Manager - Wikipedia

    en.wikipedia.org/wiki/System_Center_Service_Manager

    System Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems. [1] [2] Microsoft states that the product is compliant with industry best practices such as the Microsoft Operations Framework and ITIL. SCSM has integrated ITIL compliant fulfillment of service requests.

  3. 2024 CrowdStrike-related IT outages - Wikipedia

    en.wikipedia.org/wiki/2024_CrowdStrike-related...

    On 19 July at 04:09 UTC, CrowdStrike distributed a faulty configuration update for its Falcon sensor software running on Windows PCs and servers. A modification to a configuration file which was responsible for screening named pipes, Channel File 291, caused an out-of-bounds memory read [14] in the Windows sensor client that resulted in an invalid page fault.

  4. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

  5. Microsoft Azure - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Azure

    Azure HDInsight [31] is a big data-relevant service that deploys Hortonworks Hadoop on Microsoft Azure and supports the creation of Hadoop clusters using Linux with Ubuntu. Azure Stream Analytics is a Serverless scalable event-processing engine that enables users to develop and run real-time analytics on multiple streams of data from sources ...

  6. Application service management - Wikipedia

    en.wikipedia.org/wiki/Application_service_management

    Application service management extends the concepts of end-user experience management and real user monitoring in that measuring the experience of real users is a critical data point. However, ASM also requires the ability to quickly isolate the root cause of those slow-downs, thereby expanding the scope of real user monitoring/management.

  7. Service delivery framework - Wikipedia

    en.wikipedia.org/wiki/Service_delivery_framework

    A service delivery framework (SDF) is a set of principles, standards, policies and constraints to be used to guide the designs, development, deployment, operation and retirement of services delivered by a service provider with a view to offering a consistent service experience to a specific user community in a specific business context.

  8. Cancel or reactivate your AOL account

    help.aol.com/articles/account-management-cancel...

    If you aren't already on your Subscriptions page, click My Services | My Subscriptions. Click Manage next to the plan you'd like to cancel. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free ...

  9. Windows Server 2008 R2 - Wikipedia

    en.wikipedia.org/wiki/Windows_Server_2008_R2

    Microsoft introduced Windows Server 2008 R2 at the 2008 Professional Developers Conference as the server variant of Windows 7, based on the Windows NT kernel.. On January 7, 2009, a beta release of Windows Server 2008 R2 was made available to subscribers of Microsoft's TechNet and MSDN programs, as well as those participating in the Microsoft Connect program for Windows 7.