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  2. Situational crisis communication theory - Wikipedia

    en.wikipedia.org/wiki/Situational_crisis...

    Situational Crisis Communication Theory (SCCT,), is a theory in the field of crisis communication. It suggests that crisis managers should match strategic crisis responses to the level of crisis responsibility and reputational threat posed by a crisis. [1] SCCT was proposed by W. Timothy Coombs in 2007.

  3. Crisis communication - Wikipedia

    en.wikipedia.org/wiki/Crisis_communication

    The author suggests that organizations should develop a crisis communication plan that includes a proactive communication strategy and that is tailored to the specific crisis at hand. [35] The use of proactive crisis communication and the use of "stealing thunder" can be an effective strategy for managing crisis and minimizing reputational damage.

  4. Situational theory of problem solving - Wikipedia

    en.wikipedia.org/wiki/Situational_theory_of...

    The situational theory of problem solving attempts to explain why and how an individual communicates during a problematic situation. The situational theory of problem solving (STOPS) was proposed by Jeong-Nam Kim and James E. Grunig in 2011 though their article “problem solving and communicative action: A situational theory of problem solving.”

  5. Category:Communication theory - Wikipedia

    en.wikipedia.org/wiki/Category:Communication_theory

    Situational crisis communication theory; Social comparison theory; Social constructionism; Social identity model of deindividuation effects; Social information processing (theory) Social network; Social objects; Social representation; Social support; Social Support Questionnaire; Social undermining; Source–message–channel–receiver model ...

  6. Four-sides model - Wikipedia

    en.wikipedia.org/wiki/Four-sides_model

    The four-sides model (also known as communication square or four-ears model) is a communication model postulated in 1981 by German psychologist Friedemann Schulz von Thun. According to this model every message has four facets though not the same emphasis might be put on each.

  7. Mass communication - Wikipedia

    en.wikipedia.org/wiki/Mass_communication

    Contingency theory informs organizations of how to communicate ethically with their publics, especially during times of crisis. [25] Agenda setting theory centers around the idea that media outlets tell the public "not what to think, but what to think about." Agenda setting hypothesizes that the media has the power to influence public discourse ...

  8. Source–message–channel–receiver model of communication

    en.wikipedia.org/wiki/Source–message–channel...

    The communication skills required for successful communication are different for source and receiver. For the source, this includes the ability to express oneself or to encode the message in an accessible way. [8] Communication starts with a specific purpose and encoding skills are necessary to express this purpose in the form of a message.

  9. File:Communication Theory.pdf - Wikipedia

    en.wikipedia.org/wiki/File:Communication_Theory.pdf

    The LaTeX source code is attached to the PDF file (see imprint). Licensing Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License , Version 1.2 or any later version published by the Free Software Foundation ; with no Invariant Sections, no Front-Cover Texts, and no Back-Cover ...