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Contact us online or by phone for help with your Sony® Consumer Electronics products.
Contact us. The described symptom may require further troubleshooting or a repair service. Please Contact the Product Support team for further support. Back to Main Menu. Sony Rewards. Join Now. Learn More. Manage Account. Consumer Electronics.
Find contact information for customer support and media relations for Sony and its operating companies in the U.S.
Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. Need to get in touch? Before you contact PlayStation Support, look up your issue to find helpful information and the relevant contact method.
Looking for support on Sony Electronics products? Find comprehensive support information for Sony products.
844-247-SONY (7669) Out of Warranty Repair. PlayStation. Visit the Hardware & Repairs Support page for PlayStation products. Televisions. Open the link below to find an Authorized Servicer near you:
How to chat with PlayStation Online Assistant. PlayStation® Online Assistant is a chat service that allows you to contact PlayStation Support. After answering a few questions from the chatbot, you can talk to a person during business hours.
How can we help? Browse help by category. Account & Security. PS Store & Refunds. Tiered Services. Games. Hardware & Repairs. Safety. Secure sign in with passkey. Replace your password with a passkey that is synced across multiple devices. You can log into your account more securely using biometrics or a screen lock PIN. Set up passkey.
Support / Contact Us. Your inquiry and feedback is always appreciated. To contact a Sony Group company nearest you, select a category below and then choose your country/area. Electronics, Phones / Tablets / SmartWear, Games. TV, Video, Audio, Digital Still Camera, Xperia™, PlayStation®, and others. Music.
Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation’s customer support between the hours of 9 a.m. and 6 p.m. PST, Monday through Friday, so you can speak directly to a representative.