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  2. Disable third-party firewall software - AOL Help

    help.aol.com/articles/disable-third-party...

    2. Click Security Center. 3. Click Windows Firewall. 4. On the General tab, select the Off (not recommended) option, and then click OK. 5. Close the Windows Security Center window. 6. Close the Control Panel window. Note: To reactivate the Windows XP SP 2 Firewall, repeat steps 1 to 3. On the General tab, select the On (recommended) option, and ...

  3. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page. Click Change password. Enter a new password. Click Continue. From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts ...

  4. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  5. Add or disable 2-step verification for extra security - AOL Help

    help.aol.com/articles/2-step-verification...

    Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on 2SV. 3. Click Get started. 4. Select Authenticator app for your 2-step verification method.-To see this option, you'll need to have at least 2 recovery methods on your account . 5. Click Continue. 6. Scan the QR code using your authenticator app. 7. Click ...

  6. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  7. Cancel AOL MyBenefits MyPrivacy and/or ... - AOL Help

    help.aol.com/articles/cancel-aol-mybenefits-my...

    4. Click Cancel. 5. Review the confirmation page. It will offer you the option of changing to a lower-priced plan rather than canceling your account. If you'd like to proceed with changing your account to a free AOL account, scroll to the bottom of the page and click Cancel My Billing. 6.

  8. Reauthenticate your AOL Mail account in third-party email ...

    help.aol.com/articles/reauthenticate-your-aol...

    If you use an app password to sign in to your AOL Mail account with the email application, you may need to delete your current app password, generate a new one, and use the new app password to sign in. App passwords are managed from your AOL account security page. Learn how to delete an app password and create a new one.

  9. Delete security questions from your account - AOL Help

    help.aol.com/articles/delete-security-questions...

    Can't create new or edit existing questions - Your only option is to disable your current security questions. Once you've done this, you will not be able to view or create new questions. 1. Go to your Account Info page. 2. Click Account Security. 3. Click Disable security questions. 4. Click Yes, secure my account. 5. Click Continue.