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  2. Neil Rackham - Wikipedia

    en.wikipedia.org/wiki/Neil_Rackham

    Rackham’s work as a research fellow led to his first books, The Evaluation of Management Training (Gower Press, 1970), written with Peter B. Warr and Michael William Bird; Developing Interactive Skills (Wellens Publishing, 1971), co-authored with Peter Honey and Michael J. Colbert; and Behaviour Analysis in Training (McGraw-Hill UK, 1977), with Terry Morgan.

  3. Canadian Professional Sales Association - Wikipedia

    en.wikipedia.org/wiki/Canadian_Professional...

    The Canadian Professional Sales Association, commonly known as CPSA, was a Canadian association for sales professionals. CPSA was a not-for-profit association with over 10,000 members. Prior to its operational wind-down at the end of 2024, CPSA offered professional sales designations, sales training and a membership cost-savings program.

  4. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Training all employees using consistent customer service skills, allows them to have a common process and language when assisting customers. This allows the business to brand their interaction of excellent service to the customer, which adds value to the business. Investing in employee training gives employees a feeling of value and improves ...

  5. Sales - Wikipedia

    en.wikipedia.org/wiki/Sales

    Although the skills required are different, from a management viewpoint, sales is a part of marketing. [3] Sales often form a separate grouping in a corporate structure, employing separate specialist operatives known as salespersons (singular: salesperson). Selling is considered by many to be a sort of persuading "art".

  6. Mark Cuban reveals the skill that made him millions (and it's ...

    www.aol.com/article/finance/2016/12/28/mark...

    Gaining sales skills will help you win financing, bring in investors, line up distribution deals, land customers; in the early stages of starting a company, everything involves sales.

  7. Professional development - Wikipedia

    en.wikipedia.org/wiki/Professional_development

    Professional development, also known as professional education, is learning that leads to or emphasizes education in a specific professional career field or builds practical job applicable skills emphasizing praxis in addition to the transferable skills and theoretical academic knowledge found in traditional liberal arts and pure sciences education.