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  2. Incident report - Wikipedia

    en.wikipedia.org/wiki/Incident_report

    Aviation accident report, an official report by a national aviation authority regarding an aviation incident or accident; Security incident report, a report used to keep track of thefts, losses and other types of security events; Vehicle accident report or accident report form, a report about a traffic collision. Some jurisdictions mandate each ...

  3. Critical incident technique - Wikipedia

    en.wikipedia.org/wiki/Critical_incident_technique

    The critical incident technique (or CIT) is a set of procedures used for collecting direct observations of human behavior that have critical significance and meet methodically defined criteria. These observations are then kept track of as incidents, which are then used to solve practical problems and develop broad psychological principles.

  4. Incident management - Wikipedia

    en.wikipedia.org/wiki/Incident_management

    Incident management is an important part of IT service management (ITSM) process area. [13] The first goal of the incident management process is to restore a normal service operation as quickly as possible and to minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are ...

  5. Incident Command System - Wikipedia

    en.wikipedia.org/wiki/Incident_Command_System

    Incident Command structure is organized in such a way as to expand and contract as needed by the incident scope, resources and hazards. Command is established in a top-down fashion, with the most important and authoritative positions established first. For example, Incident Command is established by the first arriving unit.

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  7. Document - Wikipedia

    en.wikipedia.org/wiki/Document

    report (detailed and summary), spreadsheet, material safety data sheet, waybill, bill of lading, financial statement, nondisclosure agreement (NDA), mutual nondisclosure agreement, and user guide; Geography and planning: topographic map, cadastre, legend, and architectural plan; Such standard documents can be drafted based on a template.