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A Panasonic answering machine with a dual compact cassette tape drive to record and replay messages. An answering machine, answerphone, or message machine, also known as telephone messaging machine (or TAM) in the UK and some Commonwealth countries, ansaphone or ansafone (from a trade name), or telephone answering device (TAD), is used for answering telephone calls and recording callers' messages.
Voicemail can be used for personal calls and more complex systems exist for companies and services to handle customer requests. The term is also used more broadly to denote any system of conveying stored telecommunications voice messages, including using an answering machine.
Answering Machines. 1971-mid-2000s In 1971, the world met the telephone answering machine with the debut of the PhoneMate Model 400. Now that you didn't actually have to be home to know who called ...
Alpha-dispatch was never designed to replace a full-service answering service. Although both services will answer calls in a customer's name and advise the caller that the customer is unavailable, a full-service answering service will usually have additional information about the customer that they are encouraged to share with the caller such as business summary, website information, personal ...
Instead, the power dialler performs answer detection and connects the agent, the system only presenting contact details to the agent (a so-called "screen pop"), when the call has been answered, often filtering out answering machines and fax machines, timing out unanswered (RTNR a.k.a. "ring tone no reply") calls, and performing so-called "hello ...
Consumer call-recording hardware was introduced in the 1970s, along with the first consumer-grade answering machines. [1] These devices were connected to the same physical line as one of the telephones involved in the conversation. While the more sophisticated devices were automatically activated when a call was made, most were manual.