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Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1 ] [ 2 ] [ 3 ] It is based on the Remote Desktop Protocol (RDP).
Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it.
The Microsoft Store (formerly known as the Windows Store) is a digital distribution platform operated by Microsoft. It was created as an app store for Windows 8 as the primary means of distributing Universal Windows Platform apps .
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Finally, Microsoft is rolling out a new Quick Assist app that’s meant to give the family IT person the ability to take remote control of their parents’ or grandparents’ Windows 11 PCs to ...
Tech problems take many forms, from viruses to slow computers. Assist by AOL provides tech support for all your tech headaches, big or small.
It continues to receive updates from the Windows Store as Windows 10 apps and the system itself continue to change. In the Windows 10 Creators Update, Get Started was renamed to Tips. Tips' interface is entirely different in Windows 10's Retail Demo Mode, which is used on Windows 10 PCs on display at stores.
Device Manager is a component of the Microsoft Windows operating system. It allows users to view and control the hardware attached to the computer. When a piece of hardware is not working, the offending hardware is highlighted for the user to deal with.