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In Europe, air passengers have more rights than in the US and must be compensated by law for overbookings, cancellations or flight delays. [5] After this law (Regulation 261/2004) was introduced in the EU in early 2005, complaints soared, as expected, since more compensation could be expected by passengers who officially complained. [6]
Complaints against US airlines rose by nearly 29 percent in 2023, but not all carriers came in for the same level of passenger discontent. The three airlines with the highest ratio of complaints ...
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Airlines are assailed with complaints every time there is a spike in flight cancellations and delays, and every time, too many passengers are left bewildered, unsatisfied or even fuming at ...
In April 2022, passengers made 3,173 complaints against US airlines, mostly due to refunds, cancellations, delays, and mishandled baggage.
JetBlue Airlines Flight 1052 JetBlue Airlines Flight 1052: After the August 9, 2010, flight from Pittsburgh had landed at New York's Kennedy Airport, flight attendant Steven Slater, 39, of Belle Harbor, Queens, New York, got on the public-address system and launched into a verbal tirade against the passengers, telling them they could "go fuck ...
The website's database included the complaints and the airline's responses to those complaints. [3] Jeremy Cooperstock said, as paraphrased by David Woodfill of the East Valley Tribune , that Untied.com "evolved into a virtual community gathering spot for angry employees, disaffected customers and questions about the airline’s safety."
Southwest Airlines flight delay compensation policy. ... Howard and Casto said, because airlines usually require passengers to make changes and file complaints through their booking agent, and the ...
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