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In the UK, the Civil Aviation Authority can help passengers with complaints about an airline, where passengers have complained to an airline and not been able to resolve their complaint. Alternative dispute resolution (for example mediation or adjudication ) is available for passengers travelling in and out of the UK .
Airlines will be required to give passengers full compensation for mobility equipment lost or damaged during a flight, provided its value was declared at check-in. No charge may be applied for this. Forms must be provided at the airport to customers wishing to submit complaints, and these must be accepted as valid claims under the regulation.
Air UK was a full member of the International Air Transport Association (IATA) for most of its existence. Air UK originally was a wholly owned subsidiary of British Air Transport (Holdings), a successor to the Air Holdings Group owned 90% by B&C and 10% by Eagle Star Insurance. This made the Cayzer family, who owned B&C, the controlling ...
Social media scammers are impersonating every major airline operating in the UK, according to new analysis. It found scammers impersonating airlines to ask for enough information to enable them to ...
AirHelp is an online service that allow airline passengers to seek compensation for flight cancellations, delays, or overbookings. [1]The company's initial focus was Europe where it uses European Regulation No 261/2004 to seek to obtain compensation that a passenger is entitled to in the event of denied boarding, cancellation, or a long delay of flights. [2]
The Civil Aviation Act 1982 (c. 16) was an act of Parliament to address evolving conditions, and currently governs air flight in the UK. Responsibility for air traffic control in the UK passed to NATS in the run-up to the establishment of its public-private partnership in 2001. [citation needed]
Complaints about airlines, according to the PIRG analysis, are increasing faster than the level of passengers. They rose nearly three times faster than the 11 percent increase in passengers ...
Type A Operating Licence holders [1]; Airline Image IATA ICAO Callsign Remarks 2Excel Aviation: BRO: BROADSWORD: AirTanker: 9L: TOW: TOWLINE: Operates a fleet of 14 Airbus A330 MRTT for the Royal Air Force, known as Voyager, under a 27-year contract to the UK Government; its call sign is a nod to its primary role of aerial refuelling tankers.