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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. Report abuse or spam on AOL - AOL Help

    help.aol.com/articles/report-abuse-or-spam-on-aol

    Learn how to report spam and other abusive conduct.

  4. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  5. Package redirection scam - Wikipedia

    en.wikipedia.org/wiki/Package_redirection_scam

    A package redirection scam is a form of e-commerce fraud, where a malicious actor manipulates a shipping label, to trick the mail carrier into delivering the package to the wrong address. This is usually done through product returns to make the merchant believe that they mishandled the return package, and thus provide a refund without the item ...

  6. Fake Customer Reviews: Don't Fall for This Online Marketing Scam

    www.aol.com/news/2012-09-19-fake-customer...

    After all, they're like vicarious test-drives: You get the benefit of previous users' experiences in deciding whether a product or service is worth the money or Fake Customer Reviews: Don't Fall ...

  7. AAA warns of scam emails and texts targeting members. What ...

    www.aol.com/aaa-warns-scam-emails-texts...

    You can also report texting scam attempts to your wireless service provider by forwarding unwanted texts to 7726 or "SPAM." Emily Barnes is the New York State Team consumer advocate reporter for ...

  8. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...

  9. Telemarketing fraud - Wikipedia

    en.wikipedia.org/wiki/Telemarketing_fraud

    Scam Likely [26] is a term used for scam call identification, the term was originally coined by T-Mobile for the scam ID technology created by First Orion. [27] First Orion's scam blocking technology uses a combination of known bad actors, AI powered blocking including neighborhood spoofing and unusual calling pattern.