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2. Microsoft Customer Care Framework - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Customer_Care...

   CCF is different from most products from Microsoft in that it is not an 'out of the box' solution but requires development and configuration to build a working customer solution. The framework allows for a SOA methodology [ 1 ] [ 2 ] [ 3 ] on development on the server and agent desktop side, but this is not mandatory and non-SOA development can ...

3. Microsoft Office 2010 - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Office_2010

   Microsoft subsequently released Business Contact Manager as a free download for Office 2010 Professional or Outlook 2010 consumers with Small Business or Professional editions of Office 2003 or Office 2007, the Ultimate edition of Office 2007, or Outlook 2003 or Outlook 2007. [143] Calendar rebasing tool [142] DAV connectivity for HTTP account ...

4. Google Web Toolkit - Wikipedia

   en.wikipedia.org/wiki/Google_Web_Toolkit

   Google Web Toolkit (GWT / ˈ ɡ w ɪ t /), or GWT Web Toolkit, [1] is an open-source set of tools that allows web developers to create and maintain JavaScript front-end applications in Java. It is licensed under Apache License 2.0 .