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In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
Untied.com was a website critical of United Airlines that logs complaints from passengers. The name untied.com transposes two of the letters of the name "United" and also suggests disorder. Kevin Simpson of the Denver Post said in 2000 that "The Untied.com phenomenon mirrors the online trend in consumer activism that has caught on with the ...
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Gonzales, 435 F.3d 1125 (9th Cir. 2006), was a lawsuit filed by John Gilmore [1] against various United States executive and independent agencies and departments, and against United Airlines. Gilmore claimed that being required to show identification in order to travel by plane inside the country is an unconstitutional restriction of his rights ...
The lawsuit says United replaced its minority flight attendants with white women “who did not have to interview for the […] The post Black flight attendants sue United after being removed from ...
In April 2022, passengers made 3,173 complaints against US airlines, mostly due to refunds, cancellations, delays, and mishandled baggage.