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2. Text messaging - Wikipedia

   en.wikipedia.org/wiki/Text_messaging

   Initial growth of text messaging worldwide was slow, with customers in 1995 sending on average only 0,4 messages per GSM customer per month. [17] One factor in the slow take-up of SMS was that operators were slow to set up charging systems, especially for prepaid subscribers, and to eliminate billing fraud, which was possible by changing SMSC ...

3. Direct text marketing - Wikipedia

   en.wikipedia.org/wiki/Direct_Text_Marketing

   Mobile phones and PDAs are personal technologies, but "57% of adults with cell phones have received unwanted or spam text messages on their phones". [5] Services of sending promotional or coupon discounts are usually an opt-in service, which means a business cannot send any content to an individual's mobile device unless requested by the owner of the mobile device. [6]

4. Direct marketing - Wikipedia

   en.wikipedia.org/wiki/Direct_marketing

   Through mobile marketing, marketers engage with prospective customers and donors in an interactive manner through a mobile device or network, such as a cellphone, smartphone, or tablet. Types of mobile marketing messages include: SMS (short message service)—marketing communications are sent in the form of text messages, also known as texting.

5. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention.

6. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

7. Marketing communications - Wikipedia

   en.wikipedia.org/wiki/Marketing_communications

   Message: The message comes from the encoding process, it is the content, meaning, or information the sources hope to convey. The message can be in many forms such as verbal, non-verbal, oral, written, or symbolic. [15] Channel: The channel is the method by which the communication travels from the source or sender to the receiver. [12]